| Email |
Email us for general enquiries/feedback, technical assistance and internet banking |
| Telephone |
13 12 21 8am to 7pm, weekdays or 9am to 3pm, Saturday |
| Telephone from overseas |
International code then +61 2 9735 9111 |
| Telephone banking |
13 21 40 anytime for RediPhone, our interactive telephone service |
| Web chat |
Chat 8.30am to 5.00pm, weekdays for technical assistance, internet banking and website questions |
| Mail |
PO Box 7501, Silverwater NSW 2128, Australia |
| Visit |
28-38 Powell Street, Homebush NSW 2140 or
5 Beames Avenue, Rooty Hill NSW 2766
Unit 2/19-27 Trenerry Street, Weston ACT 2611
9am to 5pm, weekdays
|
| Fax |
(02) 9704 8205 |
| Fax from overseas |
International code then +61 2 9746 7693 |
| Report a lost or stolen card |
Within Australia
Outside Australia
|
| BSB |
Quote BSB 802-194 your account name and Member number to the relevant organisations |
| Complaints |
See information about our Complaints and Dispute Resolution scheme |