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Repayment pause

There may be times when you are unable to make your repayments on your loan. For example when on maternity leave, looking after a sick child, or caring for a sick partner or parent.

We understand. We offer a repayment pause on all variable home loans after the first 12 months of the loan. This provides you with the option to pause the repayments for up to 6 months in the event of legitimate leave from work.

Subsequent application for the repayment pause can be made after a further 12 months from the completion of the previous repayment pause.

How to apply

Any applications for a repayment pause must be in writing and forwarded to Credit Control with evidence of leave being provided. 

 or Call 13 12 21 8am to 7pm, weekdays or 9am to 3pm, Saturday.

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If you are experiencing financial difficulty, find out about our Credit Assistance service.