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Protect your possessions

Secure sentinel
Protect against the fraudulent use of your cards, mobile phones and personal possessions with Secure Sentinel, Australia's leading provider of registration and protection services for only $59 a year or $79 for a family.
You can get help with one free1 call anywhere in the world 24 hours a days, 7 days a week.
Secure Sentinel will:
- immediately arrange cancellations and replacements of your credit, debit, charge and store cards
- provide you with an emergency cash advance of up to AUD$1,000 anywhere in the world
- organise a block on your mobile phone
- cancel your passport if lost
- store details of your important documents and valuable possessions
- provide a change of address service
- provide coded luggage and key tags to assist with retrieval
- provide you with fraud deterrent labels to place on everything you want to protect eg mobile phone, camera, passport, financial cards.
Teachers Credit Union's Secure Sentinel was recently mentioned in the media. Read more.
SecureIdentity
4.4 million Australians have been impacted by identity theft. To combat this major issue, Secure Sentinel are offering a new service called SecureIdentity to help reduce the risk of identity fraud.
If your important possessions are lost or stolen anywhere in the world, we can help you 24 hours a day, 7 days a week with just one call. SecureIdentity protection even extends to the monitoring of access to your credit history, a crucial step in maintaining vigilance over your identity.
Membership starts from just $892 a year and offers the following benefits:
- a current copy of your complete credit file to help you ensure your information is accurate and up to date
- email updates alerting you to any changes to your credit file. This will help you to detect identity fraud
- cancellation of all affected financial cards within minutes of your call
- cover against the cost of fraudulent use of cards between when you call Secure Sentinel and when Secure Sentinel notifies the card issuer
- assistance with ordering replacement financial cards
- cancellation of your Australian passport and details of the closest Australian Embassy for you to organise a replacement
- an emergency cash advance if your wallet is lost or stolen (conditions apply)
- temporary blocking of your mobile phone to prevent misuse
- coded key tags so your keys can be returned securely if they are found
- coded luggage tags so Secure Sentinel can be contacted if your luggage is recovered
- possessions with a serial number can be registered and a detailed report will be provided to help you complete police and insurance reports.
Apply online or call 1800 022 043, 24 hours a days, 7 days a week and quote Teachers Credit Union to apply for either of these services or for more information. Plus, if you already have Secure Sentinel you may be eligible for a discount, ask us today.
1Excludes calls made from mobile phones.
2Based on an individual membership. For full terms and conditions, visit secureidentity.com.au Secure Sentinel Pty Limited ABN 53 054 235 157 is not an insurance provider. Identity fraud component provided by Veda Advantage Business Information Services Limited ABN 26 000 602 862. For terms and conditions relating to the identity fraud component, visit vedaadvantage.com.