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Frequently asked questions - Visa debit card
What is a Visa debit card?
How is the Visa debit card used to make purchases?
What is the difference between a Visa debit card and a Visa credit card?
Can EFTPOS still be used?
Can I use my Visa debit card overseas?
Will my card be embedded with a chip to give me greater protection from fraud?
Can I make internet, phone or mail order purchases using my Visa debit card?
Will I receive a PIN with my Visa debit card?
What is the daily limit on my Visa debit card?
What is Verified by Visa?
What is ‘Pen or PIN’?
A Visa debit card enables you to use your own money to make purchases online, overseas, over the phone and with a merchant wherever Visa is accepted. The same card also gives you access to Australian and international ATMs where the Visa PLUS logo is displayed.
When the Visa debit card is used at an EFTPOS terminal, members have the option of either selecting the savings option which is great for withdrawing cash with your purchase, or selecting the credit option. The credit option will still access your own funds.
A Visa debit card differs from a Visa credit card as it allows you to pay for your purchases using your own money through the Visa network. A credit card provides you with a ‘credit limit’ which can be utilised and repaid at a later date.
The Visa debit card does not have a overdraft facility (unless you apply for a RediCredit) and there are no interest charges payable.
Yes. To use EFTPOS, the Visa debit card can be used in the same manner as a rediCARD, where the savings option is selected and you enter your PIN when paying for purchases.
Yes. The Visa card is accepted at more than 24 million locations worldwide. You can also make withdrawals from ATMs where the Visa PLUS logo is displayed to avoid carrying around large portions of cash (withdrawal fees apply).
From August 2009 all new, renewal and replacement Visa debit cards will be issued with chips in line with the new global standards being introduced for card security.
Yes. Visa debit card gives you all the convenience of access to the worldwide Visa network, enabling you to make purchases online or over the phone, like booking tickets or paying a bill.
To make internet, phone or mail orders: it is as simple as quoting your card number and expiry date in addition to the CVC number (the three digit card validation code on the back of your card) if requested.
Yes. A PIN will be sent to you in the mail after you receive your card.
The daily ATM withdrawal limit is $1,050 per card or $1,000 per card for EFTPOS. If pressing the credit option, your daily available limit is the balance of your Everyday Account.
Verified by Visa links a personal password to your Visa debit card. That means only you can use your card to make purchases over the internet.
Pen or Pin refers to the use of a PIN as an alternative to your signature to authorise credit transactions using your Visa debit card. It gives you a choice between signing or entering a PIN.